Steve's Liquor & Fine Wines in Austin, TX Open now

Reviews about Steve's Liquor & Fine Wines

• ★ ☆ ☆ ☆ ☆

  July 14, 2020, by Sirius Chocolate
  Terrible customer service - rude, arrogant, pretentious. I asked for their selection of Belgian beers & the proprietor said "Try 7-11..."! I have never reviewed a liquor store before, and I'm not sure what use it is given the nature of the clientele; but I must say, there are quite a few remarkably enjoyable stores to purchase alcohol from in Austin, with knowledgable, friendly customer service. I will never support this business with my patronage ever again and will eagerly inform everyone with whom I speak of how truly terrible of an experience I had here.
• ★ ☆ ☆ ☆ ☆

  March 03, 2020, by Derek Louden
  Buyer beware on this one, their prices are not competitive by a long stretch. The beer we purchased (24 pk of Miller Light) was 13-14% higher than the nearby Total Wine (or Specs) and the bourbon we purchased was 33% higher. While it is my fault that I did not check the clearly posted price for the bourbon before purchasing, what I can't understand is their unwillingness to take the product back despite it being unopened and never having left the parking lot (after I'd discovered that I'd grossly over paid). This smacks of them acknowledging that they had pulled a fast one on a customer. The sales associate claimed state law prevented him from accepting the product, which is not true and made them look that much worse. He then let me know I could wait around for the manager if I wished to pursue the matter further which I was not in position to do. Given the service and the markedly higher prices, I can't recommend Steve's to anyone looking to re-stock the bar.