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Floor King in Austin, TX Closed now


☆ ☆ ☆ ☆    (1 / 5) based on 1 reviews. Add review

Contact Information

10961 Research Boulevard, Austin, TX 78759
Get directions

+1 512-346-7034

floorking.net

Home goods store Furniture store

Working times

Sunday
01:00 pm — 05:00 pm
Monday
09:30 am — 06:00 pm
Tuesday
09:30 am — 06:00 pm
Wednesday
09:30 am — 06:00 pm
Thursday
09:30 am — 06:00 pm
Friday
09:30 am — 06:00 pm
Saturday
10:00 am — 04:00 pm
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Reviews about Floor King

  • ☆ ☆ ☆ ☆
    July 14, 2019, by Jessica Myers
    We went to floor king for our design selections for our new house. We worked with Kristal. When we went to pick out selections she was great and friendly, didn't show us any upgrades which we requested since the house was already at the top of our budget. The first thing that changed throughout the process was that we had to cut the amount of internet/cable jacks we were told we would have in half, which we went along with, assuming that would be the only change. But then a few weeks later they told us they no longer offered the towel/toilet paper racks in the color we had chose, which this being our first home was extremely frustrating. When I told Kristal my frustrations and how I would think that the company she represents could stick to their word on what they told us they offered, she proceeded to tell me "We haven't gotten a lot of push back because its something so small" and "it's something you can buy yourself at the store for cheap" And "it's just a few screws to change out" making me feel as though I'm the one in the wrong for being upset that she was the one that couldn't follow through with what she told us. She attempted to make me feel stupid and as though me being upset over that was invalid. She was incredibly unprofessional and I would not recommend anyone work with her. I cannot believe the way she spoke to me, a client, on the phone, it was absolutely rude and ridiculous. I truly hope she doesn't speak to all of her clients that way, I can stand up for myself, but there are people out there who can't and she truly came across as a bully and I'm not okay with that. I hope floor king starts monitoring the way their staff treats people because that was absolutely ridiculous.
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