Austin MacWorks in Austin, TX Closed now

Reviews about Austin MacWorks

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  October 12, 2019, by gabriela lara
  This place deserve 0 stars!! Stay away!!! The staff is very condescending and they have horrible customer service skills. All I wanted was my mac air fixed! I questioned the guy about the pricing and the repair and all his responses were so rude. He grunted, huffed and puffed at every question I asked!! HORRIBLE experience. Also, they are way overpriced for repairs compared to Apple at the Domain. Ridiculous!!
• ★ ★ ☆ ☆ ☆

  January 29, 2019, by Michael Schaelling
  About as unprofessional, uninspired and uninvolved as it gets. Socially awkward computer geeks are understandable, but their staff took it to a new low. Walked in and was greeted by a grunt. Only a grunt. The simple repair was to take two business days. After numerous phone calls and a full week I was told it was being worked on, but the guy left for a while and they would call when it was finished. Days later, having never heard back, I stopped in and was greeted by a "What?" My repair was finally completed and so am I - with ever using them. I thought I would save myself sometime from not having to park at the Domain and walk 5 minutes. I was so wrong.