ABC Home & Commercial Services in Austin, TX Closed now

Reviews about ABC Home & Commercial Services

• ★ ★ ★ ★ ☆

  June 16, 2019, by Veronica Casas
  The pest control department is great! HOWEVER the lawn department is awful. They say they show up at your house and they never do. They call and "service" outside of business hours and they lie about the service ever been perform. I got charge twice for a lawn service and the service was not even once completed. I needed service again and again they lie and the receptionist had the nerve to say I was lying that the lawn specialist showed up and completed his assessment when he was NOT there. I know cause I was there and no one ever showed up. The Division Manager immediately called me to discuss. I think Shawn is very professional and listen to my concerns. He did resolve some of my issues by assuring me follow ups, taking a look into things and helping me setting up a service that I need not specifically in the lawn department but in another department within the company. Only because of Shawn and his decency to treat me with respect and again listening to my concerns I will give them another try!! They are wonderful in other departments and the company itself I highly recommend. The Lawn Service department will get a second chance because is the right thing to do! and I will report back to you guys but for now, Give them a try! I have had services with ABC for over 3 years and I feel confident that they can take a second chance and grow from the experience. Thank you Shawn for spending the time and speaking to me and listening to my concerns.
• ★ ★ ★ ★ ★

  January 19, 2019, by michelle habeck
  I had my HVAC replaced in the summer of 2o17. Service and all follow-up has been excellent. The Install was on time, everything worked and the fellows were tidy, informative and kind. We experienced a slight burp in our system which was quickly attended to and flushed out. The final install check-in/review was attended to by a third employee which I respect for objectivity sake. The 6 month follow up is also excellent. The ABC Home and Commercial folk are focused on value, timely attention, service expertise, and customer care. I highly recommend their services. Cheers!